Once you sign up with us, it takes our team about 5 business days to research an optometrist and book your appointment. We schedule appointments in the order that you signed up, so it will take about 5 business days. As soon as we have reserved your appointment, we send an email for you to confirm the time with an easy button click.
The time from signing up until your actual appointment will depend on your availability and the availability of clinics in your area. Our team balances doctor reviews, distance to your address, and availability when choosing a doctor for you. If you want to prioritize the soonest available appointment, it would help to widen your availability or indicate a willingness to drive farther.
After your first appointment, your doctor may have you trial a few different lenses and then come back for a follow-up appointment. For this reason, we wait to send you your contacts until we hear that your prescription was finalized. You need to let us know that your prescription was finalized by emailing email@example.com. As soon as we receive confirmation that your prescription is final, Sightbox starts processing your order. Once your contact lens shipment is processed by our shipping center, your contacts are sent via rush shipping (the fastest available from UPS).
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