As soon as we have received a finalized copy of your prescription, we start processing your first Sightbox delivery. Once it has been processed and packaged up, we send it using the fastest shipping offered by UPS (1-2 business days). In the event that you wear a custom-produced lens (like an XR toric lens), these take about 3-10 weeks to be processed and shipped from our warehouse. Sightbox will always alert you of any delays.
Sightbox will send an email as soon as the contacts have shipped with UPS tracking details.
Please contact UPS directly with questions regarding tracking at (800) 742-5877.