Optometrists typically provide patients with trial lenses and give them one month to finalize that prescription. In some cases, this process may take longer than four weeks, but it is covered under the initial contact lens fitting fee paid for by Sightbox.
Sightbox will reach out to your optometry office to obtain a finalized copy of your contact lens prescription on your behalf for a maximum four weeks. After four weeks, it is the responsibility of the member (patient) to finalize their prescription and provide Sightbox with a copy via email to email@example.com.
Please be advised that Sightbox will not pay for any follow-up visits that are required due to a lapsed trial period.